# Desk log CSAT-LAG-20260823

**Status:** First-party illustrative survey composite; not customer, production, benchmark, or independently audited data  
**Run date:** 2026-08-23  
**Evidence checked:** 2026-08-31  
**Operator:** InfiniSynapse Data Team  
**Attestor:** William Zhu, InfiniSynapse cofounder ([GitHub @allwefantasy](https://github.com/allwefantasy))

The operator inspected eight displayed aggregates: 6,200 context tickets, 740 returned surveys, 3.9 overall mean on a stated 1–5 scale, six-day median lag, shipping-ETA mean 3.2 (n=210), and billing mean 4.1 (n=95). Response rate and uncertainty were unavailable; staffing action remained illustrative and held.

The [CSV](https://infinisynapse.com/blog-media/csat-analysis/downloads/score-summary-CSAT-LAG-20260823.csv) exposes aggregate claims and held items. The [verification script](https://infinisynapse.com/blog-media/csat-analysis/downloads/verify-CSAT-LAG-20260823.py) checks displayed output only. Survey rows, eligibility denominator, instrument text, sampling frame, missingness, distribution, intervals, SQL, and privacy review are unavailable.

External context: [AAPOR transparency standards](https://aapor.org/standards-and-ethics/transparency-initiative/), [UK Government survey quality guidance](https://analysisfunction.civilservice.gov.uk/policy-store/government-statistical-service-gss-harmonisation-strategy/), and [NIST Privacy Framework](https://www.nist.gov/privacy-framework) (retrieved 2026-08-31). These publishers did not review this run.