# Independent reproduction protocol AST-JOIN-20260831

**Published:** 2026-08-31  
**Status:** Open protocol; no qualifying independent report received as of 2026-08-31

1. Disclose identity, affiliation, compensation, conflicts, data rights, helpdesk context, and staffing authority.
2. Freeze ticket grain, aged-ticket rule, sample frame, snippet types, sanitization process, label taxonomy, queue filters, and date window.
3. Test ticket-id coverage, duplicate snippets, orphan handling, distinct-ticket counting, class balance, precision/recall, drift, and prompt-injection controls.
4. Publish de-identified data or sufficient statistics, SQL/code, labeled holdout, confusion matrix, queue denominators, failures, and limitations.
5. Keep staffing and customer-contact decisions with accountable humans; do not rank individual agents from transcript text.

A qualifying report must be authored outside InfiniSynapse, use independently controlled support data, expose reproducible calculations, and document privacy and analytical review. Running the first-party checker alone does not qualify.

Send a public report URL or documented contradiction to [zhuhl@infinisynapse.com](mailto:zhuhl@infinisynapse.com).